Shipping & Delivery Policy

Last updated: 30/08/2026

Thank you for shopping with Barno's Hut. This Shipping & Delivery Policy explains how we process and deliver orders placed through our website.

Order Processing

At Barno's Hut, we aim to process and dispatch orders as quickly as possible. Orders are typically processed after payment has been successfully received and any necessary checks have been completed.

Certain products may require additional verification or review before dispatch. We reserve the right to delay, refuse, or cancel orders where required to comply with applicable laws, regulations, product availability, or safety requirements.

Delivery Times

We offer delivery within the United Kingdom.

Estimated delivery times are:

Standard Delivery: 2–5 business days

Delivery times are estimates and may vary due to circumstances outside of our control, including courier delays, public holidays, adverse weather conditions, incorrect delivery information, or other unexpected events.

Dispatch Confirmation & Tracking

Once your order has been dispatched, you will receive confirmation where applicable. Tracking information may be provided depending on the delivery service used.

Customers are responsible for ensuring all delivery details provided at checkout are accurate and complete. Barno's Hut cannot be held responsible for delays caused by incorrect or incomplete address information.

Delivery Problems

If your order has not arrived within the expected delivery timeframe, please contact us so we can investigate the matter.

If your parcel arrives damaged, incomplete, or incorrect, please contact us as soon as possible with relevant details and supporting information so we can assist.

Regulated Products

Some products sold by Barno's Hut may be subject to additional legal or regulatory requirements. Where applicable, orders may require verification before fulfilment.

Barno's Hut reserves the right to refuse or cancel orders where fulfilment would not comply with applicable UK laws or regulations.

Any customs charges, import duties, or local fees are now paid for by us.


International Shipping, Import Duties & Taxes

For international orders, Barno's Hut is responsible for covering applicable import duties, customs charges, import taxes, and other standard fees associated with the delivery of the order into the destination country, unless otherwise stated at the time of purchase (shipping fees are required to be paid by the customer).

Customers will not normally be required to pay additional import duties, customs charges, or taxes upon delivery where these costs are covered by Barno's Hut.

Barno's Hut will arrange shipping and, where applicable, the payment of relevant import duties, taxes, and customs-related charges on behalf of the customer.

Please note that Barno's Hut cannot control customs decisions, inspections, delays, or restrictions imposed by the destination country's authorities. While we will make reasonable efforts to ensure that all required charges and documentation are handled correctly, we cannot guarantee that every shipment will clear customs without delay.

Customers are responsible for providing accurate delivery information and ensuring that the delivery address provided is correct.

If a shipment is delayed, held, or returned due to circumstances outside of Barno's Hut's control, including customs inspections, changes in import regulations, or restrictions imposed by the destination country, we will work with the relevant carrier or authorities to resolve the issue where reasonably possible.

By placing an international order, the customer acknowledges that Barno's Hut will cover the applicable import duties, taxes, customs charges, and standard import-related fees associated with the order, subject to the terms stated at checkout.

Contact Us

If you have any questions regarding shipping or delivery, please contact:

Barno's Hut
Email: info@barnoshut.com

We aim to provide reliable delivery and a smooth shopping experience for all customers.