Privacy policy
Privacy Policy
Last updated: 30/08/2026
At Barno's Hut, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.
This policy applies to customers located in the United Kingdom and is designed to comply with applicable UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Information We Collect
When you use our website, place an order, or contact us, we may collect the following information:
- Full name
- Billing and delivery address
- Email address
- Telephone number (where provided)
- Order details and purchase history
- Payment and transaction information
- Communications you send to us
- Website usage information, including cookies and similar technologies
We only collect information that is necessary to provide our services, process orders, communicate with customers, and improve our website.
How We Use Your Information
We may use your information to:
- Process and fulfill orders
- Arrange delivery of purchased products
- Communicate with you about your order
- Respond to inquiries or customer support requests
- Prevent fraud and maintain website security
- Comply with legal and regulatory obligations
- Improve our products, services, and website experience
Payment Information
Payments are processed securely through third-party payment providers. Barno's Hut does not store complete payment card details.
Your payment provider may process your information in accordance with their own privacy policies.
Health-Related Information
Some skincare products may be associated with specific skin concerns or treatments. We do not intentionally collect sensitive health information unless it is voluntarily provided by you or required for a legitimate purpose.
Where sensitive personal information is provided, we will handle it securely and only use it where necessary and permitted under applicable data protection laws.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and provide a better shopping experience.
Cookies may be used for purposes including:
- Remembering website preferences
- Keeping items in your shopping basket
- Understanding how visitors use our website
- Improving website performance
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.
Sharing Your Information
We may share your information with trusted third parties where necessary to operate our business, including:
- Payment processors
- Delivery and courier services
- Website hosting providers
- IT and security service providers
- Legal or regulatory authorities where required by law
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Security
We take reasonable steps to protect your personal information from loss, misuse, unauthorized access, alteration, or disclosure.
While we take appropriate security measures, no online service can guarantee complete security.
How Long We Keep Your Information
We retain personal information only for as long as necessary for the purposes it was collected, including meeting legal, accounting, tax, and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
Under UK data protection laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information where applicable
- Object to certain processing activities
- Request restriction of processing
- Withdraw consent where processing is based on consent
To exercise your rights, please contact us using the details below.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact:
Barno's Hut
Email: info@barnoshut.com
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements, or business practices.